Terms & Conditions PES 2017 — Platform Terms of Use for Malaysian Players

1Eligibility & Account Registration

To register an account and use our services pes 2017, you must meet all of the following requirements without exception:

• You must be at least 18 years of age at the time of registration. Pes 2017 reserves the right to request age verification documents at any time and will close the account and withhold all funds if this age requirement is not met.
• Each individual is permitted to hold only one pes 2017 account. Owning more than one account — whether under a different name, identity card, or payment method — is a serious violation that may result in the closure of all associated accounts and freezing of funds.
• All information provided during registration must be accurate, truthful and up to date. This includes your full name as per your Malaysian identity card, IC number, active phone number and a valid email address. False or incomplete information will result in account suspension.
• You are solely responsible for ensuring that your use of pes 2017 services complies with the laws and regulations applicable in your jurisdiction.
• A pes 2017 account is for personal use only. You are not permitted to open or operate an account on behalf of another person, or to allow anyone else to use your account.

Identity verification (KYC) may be required before pes 2017 processes your first withdrawal, or when your cumulative withdrawal amount exceeds a certain threshold. Documents that may be requested include a copy of your Malaysian identity card and a recent bank statement. This is an industry-standard process designed to protect the security of your account.

2Deposit & Payment Methods

Pes 2017 supports Malaysia's major payment methods for the convenience of local players. The minimum deposit is RM30 for all supported payment methods.

Accepted deposit methods at pes 2017 are:

• DuitNow — instant transfer from a Malaysian bank account that supports DuitNow. Processing time: 1–3 minutes.
• FPX (Financial Process Exchange) — via Maybank2u, CIMB Clicks, Bank Islam, Bank Rakyat and other major Malaysian banks. Processing time: 2–5 minutes.
• Touch 'n Go eWallet — deposited directly from your TNG eWallet balance. Processing time: 1–3 minutes.
• GrabPay — deposit from your GrabPay Wallet balance. Processing time: 1–5 minutes.
• Boost — deposit from your Boost eWallet balance. Processing time: 1–5 minutes.
• ShopeePay — deposit from your ShopeePay balance. Processing time: 2–5 minutes.

Pes 2017 does not charge any processing fees on deposits. Any fees that may be imposed by your financial institution or e-wallet provider are your own responsibility. All deposits must originate from a payment method registered in your name — deposits from third-party accounts will not be accepted and the funds will be returned.

3Fund Withdrawal

Withdrawing funds from your account pes 2017 subject to the following terms:

• The minimum withdrawal amount is RM50 for all withdrawal methods.
• Withdrawals can only be processed to the same payment method used for the deposit — that is, to the same bank account, DuitNow number, or e-wallet. This is a standard security measure to prevent money laundering.
• Daily withdrawal limits are determined by your account's VIP tier: Bronze (RM5,000/day), Silver (RM10,000/day), Gold (RM20,000/day), Platinum (RM50,000/day), Diamond (no limit).
• Withdrawal requests received before 11:00 PM Malaysia Time (MYT) will be processed on the same day. Requests submitted after 11:00 PM will be processed the following day.
• Processing times vary by VIP tier: standard members (2–4 hours during business hours), Bronze & Silver (1–2 hours), Gold (within 1 hour), Platinum (within 30 minutes), Diamond (within 15 minutes).

Pes 2017 reserves the right to delay or place a hold on withdrawal processing while identity verification (KYC) is completed, or if suspicious activity is detected on the account. In such cases, the pes 2017 security team will contact you within 24 hours with further information. Funds will not be confiscated without valid and substantiated grounds.

4Bonus & Promotion Terms

All bonuses and promotions offered by pes 2017 — including the welcome bonus, Monday deposit bonus, VIP cashback, free credits and seasonal promotions — are subject to rollover requirements and specific terms stated alongside each offer.

• Welcome Bonus: New members are eligible for a first deposit bonus of up to RM500, with a 10x rollover requirement on Sports Betting or 30x on slot games. The bonus must be used within 14 days of crediting or it will expire automatically.
• Monday Deposit Bonus: Active VIP members are eligible for an additional deposit bonus every Monday based on their VIP tier (10%–30%). 5x rollover applies for sports and 15x for slots. Bonuses must be used within 7 days.
• Weekly VIP Cashback: Cashback is calculated based on net weekly losses (Monday–Sunday) and credited every Monday at 10:00 AM. 1x rollover requirement — nearly equivalent to cash. Maximum limits vary by VIP tier.
• VIP Points: Points are accumulated automatically for every bet placed and can be redeemed for playing credits (100 points = RM1) or cash (100 points = RM0.80) at any time.

Pes 2017 reserves the right to modify, suspend or terminate any bonus or promotion at any time with reasonable notice. Players found to be abusing the bonus system — including opening multiple accounts to claim bonuses repeatedly, collaborating with other players to manipulate rollover requirements, or using hedging (arbitrage) betting techniques that violate the terms — will forfeit all related bonuses and winnings and may have their accounts closed.

5Sports Betting & Game Rules

Sports Betting at pes 2017 covers the Malaysia Super League, Malaysia Cup, FA Cup, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, virtual sports and much more. The general Sports Betting rules at pes 2017 are as follows:

• Confirmed bets cannot be cancelled unless pes 2017 decides to void the match in question due to specific circumstances such as a postponement exceeding the stipulated period.
• If a match is postponed or cancelled before the full 90 minutes of play are completed (for football), all bets on that match will be voided and funds returned to your account balance, except for markets that have already been settled.
• For matches decided by penalty shootout or extra time, the official result recognised by pes 2017 is based on the official data sources used by the platform. In the event of conflicting information, the decision of pes 2017 is final.
• The Cash Out feature allows you to settle a bet early at the value offered by the pes 2017 system. Cash Out offers may change or be withdrawn at any time depending on match conditions. Cash Out is not available on all markets.
• Odds displayed are current and may change until a bet is confirmed. pes 2017 applies the best odds acceptance setting by default — if odds improve after you submit your bet, you will receive the higher odds.
• The minimum bet for most markets is RM2, and maximum limits vary by market type, match, and your account's VIP level.

For casino and slot games at pes 2017, the RTP (Return to Player) value of each game can be found in the respective game information. All games use an RNG that has been independently audited by international bodies to ensure fairness. Each round's outcome is entirely random and is not influenced by previous results.

6Account Security & Privacy

Your account security at pes 2017 is a shared responsibility between you and the platform. The following are your responsibilities as an account holder:

• Keep your pes 2017 account password confidential. Do not share it with anyone, including family members or friends. Pes 2017 will not be held responsible for any losses arising from unauthorised account access due to your own negligence in safeguarding your password.
• Notify pes 2017 immediately if you suspect your account has been accessed without authorisation, or if you have lost access to your registered email address or phone number.
• Use a strong password — combining uppercase letters, lowercase letters, numbers and symbols — and update it regularly.
• Do not access your pes 2017 account over unsecured public Wi-Fi networks.

Pes 2017 protects all your data with 256-bit SSL encryption and complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We never sell or share your personal information with third parties for marketing purposes. For more details on how we handle your data, please refer to the Privacy Policy pes 2017.

7Account Closure & Restrictions

pes 2017 reserves the right to suspend, restrict, or close any account without prior notice if there is:

• Evidence or reasonable suspicion of fraud, money laundering, or other criminal activity conducted through the account.
• Holding more than one account under the same individual.
• Providing false information during registration or the KYC process.
• Abuse of the bonus system, including opening multiple accounts to claim bonuses, colluding to manipulate rollover requirements, or engaging in arbitrage that violates these terms.
• Any attempt to hack, disrupt, or manipulate the pes 2017 system in any way.
• Violation of any terms set out in this document.

If an account is closed due to a terms violation, pes 2017 reserves the right to forfeit all funds associated with fraudulent activity. Funds unrelated to the violation will be returned at pes 2017's discretion once the investigation is complete. You may also request to close your own account at any time by contacting the pes 2017 support team — any legitimate account balance will be returned to your original payment method.

8Responsible Gambling

pes 2017 is committed to responsible gambling. We provide a range of tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately and can only be increased after a 7-day waiting period.
• Betting Limit: Set a maximum bet amount per match or per day to keep your spending in check.
• Session Time Limit: Set a session time reminder that will alert you once you have been playing for the duration you specified.
• Self-Exclusion: Option to temporarily lock your account for anywhere between 24 hours and 6 months, or permanently. A self-exclusion cannot be reversed before the specified period has ended.

If you feel that your gambling is beginning to affect your daily life, finances, or personal relationships, please make use of the tools provided or contact the pes 2017 support team for immediate assistance. We also encourage you to seek help from relevant gambling support organisations in Malaysia. For more information, visit the Responsible Gambling pes 2017.

9Terms & Conditions Amendments

pes 2017 reserves the right to modify, add to or amend any part of these Terms & Conditions at any time. Amendments will be published on this page with a clear update date. For material changes that significantly affect player rights, pes 2017 will send notification via email or account notification at least 7 days before the amendment takes effect.

Continued use of the pes 2017 platform after any amendments take effect will be considered your acceptance of the revised terms. It is your responsibility to review this page periodically to ensure you remain up to date with the latest version.

10Contact Us

If you have any questions, concerns or feedback regarding the Terms & Conditions pes 2017, our team is available to assist you 24 hours a day, 7 days a week:

• Live Chat: Click the live chat icon at the bottom corner of the pes 2017 platform. Average response time: under 3 minutes.
• Email: Send your enquiry to support@pes2017.net. We will respond within 4 hours on business days.
• WhatsApp (Platinum & Diamond Members): Contact your personal account manager directly via WhatsApp for immediate support.

For general frequently asked questions about terms, deposits, withdrawals, and bonuses, please visit the FAQ pes 2017 first — you may find the answer you need right there without having to wait for a response from our support team.